What is a personal concierge?

Today, families thrive with the help of a personal concierge who solves problems, provides individualized services and becomes an extended member of the family.  

What is a Senior Move Manager?

Source: NASMM.org (NASMM overview)

"Senior Move Management is the profession that assists older adults and their families with the emotional and physical aspects of relocation and/or “aging in place.” Senior Move Management professionals — Senior Move Managers® — have backgrounds in gerontology, social work, health care, nursing and psychology, others come to this industry from the corporate world of project management, technology, legal services, accounting or marketing. Senior Move Managers® require a profound commitment to connecting with older adults and a desire to perform meaningful work.

Senior Move Managers® have significant expertise in resources and approaches that save money, reduce stress and produce quality results. Services are client-centered and personalized to meet the client's needs and preferences. Families, particularly, should never doubt the power of an outside expert!

All general members of the National Association of Senior Move Management must meet strict vetting requirements before approval. These requirements include:

  • Obtain general business liability insurance
  • Take and pass NASMM’s Cornerstone Courses
  • Provide NASMM with two letters of recommendation from senior clients they have moved or senior living communities with which they work
  • Provide a link to a live website highlighting their Senior Move Management Services
  • Sign and abide by the NASMM Code of Ethics and submit to oversight and guidance from the NASMM Ethics Compliance Commission

Consumers and referral sources should be confident that NASMM members represent the most qualified and capable Senior Move Managers in this growing profession."

How would a Senior Move Manager benefit me?

Source: NASMM.org (NASMM overview)

"Making a major move at any age is difficult and stressful. Recognizing and managing the stress of relocating older adults is the hallmark of the National Association of Senior Move Managers®. Our ability to successfully manage transition trauma while helping older adults and their families through the downsizing and relocation process makes the move from their home to their new residence stress-free!"

How much does a concierge cost?

Great question.  Every situation is unique, so let us understand your needs.  Individualized plans vary.  Our personal concierge service aims to marry the usability of technology with a consistent, personal touch.  One hour minimum.  Standard billing in 30 minute increments after the first hour.  No charge for mileage.   

*Payment due upon receipt of invoice or monthly billing.  Payment for goods purchased due upon delivery.  Cash, check and credit cards accepted.

What is my next step?

There are two simple ways to start.  Visit the Contact Us page to submit a request for service.  Or, call 440-681-0501 to schedule a consultation.

Who else does SPC serve?

In addition to assisting our most accomplished generation, we also assist:

  • Corporate executives (and their trusted assistants) 
  • Busy moms and dads (the Sandwich Generation)
  • Out-of-town family members (for in-town requests)
  • Your neighbors
Senior Premier Concierge provides an absolute first rate service for my elderly mother. Since I live overseas, I can not be as available to help her as I would like. SPC is available to meet her various needs, whether buying a car or setting up a new computer. Having a regular visit on a membership basis allows my mother to have consistent help - and there is always something requiring attention.

I am able to make my own requests to Scott/SPC when specific needs must be addressed and these are followed up on a timely basis. The communication to me via email is always thorough, professional and personalized.

What a delight and relief to have regular, quality assistance to make my mother comfortable and happy. Even though I live thousands of miles away, I feel secure in knowing it takes only a call or email to SPC to get the help my mother needs in my absence.
— Jennifer P., Oxford, United Kingdom

Serving Cuyahoga, Lake, Geauga, Summit & Medina counties
440-681-0501  |  info@spcconcierge.com